1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the website, and information from third parties (where permitted by law).

1.1 Information you provide

• Contact details (e.g., name, email address, phone number).
• Business information (e.g., company name, role, shipping destination, product requirements).
• Inquiry content (e.g., hat styles, quantities, logo files, reference images, timelines).
• Communication records (e.g., emails, messages, or calls with our team).

1.2 Information collected automatically

• Device & usage data (e.g., IP address, browser type, pages viewed, time spent).
• Approximate location (derived from your IP address).
• Log data (e.g., referring pages, crash reports, performance data).

2. How We Use Information

We use your information to:

• Respond to your inquiries and provide quotations for OEM/ODM hat manufacturing.
• Communicate about sampling, production schedules, shipping, and order updates.
• Improve our website, services, product information, and customer experience.
• Detect, prevent, and address security or technical issues.
• Comply with legal obligations and enforce our agreements.

3. Cookies & Analytics

We may use cookies and similar technologies to operate the website and understand how visitors use it. Cookies can be used for preferences, security, and analytics.

• Essential cookies: required for the website to function.
• Analytics cookies: help us understand traffic and usage trends (e.g., pages visited).
• Preference cookies: remember choices you make (where applicable).

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

4. How We Share Information

We may share information in limited circumstances, such as:

• Service providers who help operate our website or communications (e.g., hosting, email tools).
• Logistics partners when needed to arrange shipping quotes or delivery (for active orders).
• Legal requirements if we must comply with law, regulation, or valid legal process.
• Business transfers in connection with a merger, acquisition, or asset sale.

We require service providers to handle information responsibly and only for authorized purposes.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

7. International Transfers

If you access our website from outside the country where our operations or service providers are located, your information may be transferred and processed internationally. We take steps to protect your information consistent with this policy and applicable laws.

8. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, such as:

• Request access, correction, or deletion of certain personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications (you can also use “unsubscribe” in emails).

To make a request, contact us using the details in the “Contact Us” section below.

9. Children’s Privacy

Our website is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

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